Have you ever experienced this?
A client calls your office with an urgent order. Your co-worker receives the message, tries your cell phone and finally reaches you calling the meeting room. When you call back, the client has already gone out.
Or worse, a person at your office leaves a memo on your desk saying: “Please call your client! It is urgent!” and forgets to leave the name, phone number or company name of your client.
Did you know?
– Between 8 – 15% of a typical company’s customer base is lost each year. Of that percentage, 68% is due to indifferent or negative phone treatment. *1
– Other research shows that anywhere from 35-50% of sales go to the vendor that responds first. *2
PBXL’s Link-1 is the solution to those who demands quicker, handier communication style.
Link-1 allows you to have one number reach many devices, regardless of where you may be.
Whether you are in your office or working from home or between meetings, you can talk to clients anywhere, anytime, on iPhones, Android devices and iPads™.
This solution is also called as “One number,” or “Single number reach.”
We will talk about more advantages on our next blog.
*1 Oren Harari of The Tom Peters Group