“Unified Communication” or “UC” in short, or “UC&C” adding the word “collaboration”, is a hot trend in the telephony world.
Unified Communication enables all of our office tools to better work together, whether they are IP office phones, smart phones, emails, web/phone conference and even fax on a single unified platform.
More than technology, though, unified communications is about enabling a flexible work style. With UC, it doesn’t matter if you are working at home, in between meetings outside the office or sitting at your desk—you have access to the same tools and information you would have if you were in the office.
Because the platform is on the cloud, your smart phone, your laptop and your home phone
can all utilize the same system and can even transfer calls between them.
The call you make from your laptop can have a same phone number as your office phone, so the customer does not have to worry who is calling.
You can attend an audio conference from your cell phone, or from any other registered devices.
You can receive voice mail as an attachment in your email, pick it up through your cell phone, or from your desk, so you never have to worry about missing that critical message.
Unified Communications supports your active, modern work style.
Please feel free to contact us for more information and case studies and keep an eye out for next blog “BYOD and shadow IT”