All PBXL services
will be terminated
on February 29, 2020

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About Us

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Experts with a passion for communications technology.

Established 2006, and licensed by the Ministry of Internal Affairs and Communications, PBXL is a pioneer in creating innovative cloud-based communication solutions in Japan.
PBXL is focused on delivering the best possible customer experience, with friendly, expert staff who are here for you every step of the way, from installation through to day-to-day operations. We’ll help you build a happier, more productive workforce and leverage the power of open collaboration and mobile staff.

Why Choose us

Enterprise Grade
PBXL’s softphone uses proven, robust technology, and it’s used by over 100 companies and organizations across Japan.
High Quality Cloud-based System
PBXL's service is built on a proven platform. Our expert engineers and fanatical customer services will support you from the moment you contact us.
Bilingual Service
Our team is fully bilingual in both English and Japanese so you get help in the right language whether it is technical, sales or billing.
One-stop solution
PBXL can provides a turnkey solution including phone lines, phones, network infrastructure, PBX functionality, training and support in one complete package.

Our Services

Cloud based communication system enables you to make and receive office calls from anywhere, at any time.

Cloud Phone
A cloud-based PBX is Low Cost, Scalable and works seamlessly on multiple devices with functions to meet your needs and budget.

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BYOD is OK with PBXL Cloud! One phone number can reach a user’s desk phone, mobile, PC and tablet. Awesome features also available!

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Cloud Call Center
Instead of spending a fortune on an expensive over-featured call center at the start, choose one that adds features as your needs dictate.

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Company Profile

Company Name:

BroadSoft Japan KK (Subsidiary of BroadSoft, Inc)

Established in:

April 20th 2006


Midtown Tower 21F (Cisco Reception)
9-7-1, Akasaka, Minato-ku, Tokyo 107-6225


Telecommunications Carrier


JPY 10,000,000

Business Areas:

IP-PBX / Cloud Communication Services
Cloud Call Center Service
Telecommunication Carrier Services



our clients rely on us to provide reliable, flexible cloud based telephony solutions for the most demanding business applications. here is a small selection of satisfied customers
Brendan Delahunty
As the size of the project changes, communication needs can also expand or shrink. PBXL’s service provides exactly the flexibility that allows us to easily manage it.
Brendan Delahunty
President and Representative Director
Matthew Nicholls
PBXL’s solution is a great service that has excellent scalability and flexibility. Also, when we have to move an office, everything is safe and secure in the cloud.
Matthew Nicholls
Managing Director